Datalogic PowerScan M8500 Spezifikationen PDF herunterladen (Seite 27)

Warranty

Quick Reference Guide 23

If Datalogic determines that a product has defects in material or workmanship,

Datalogic shall, at its sole option repair or replace the product without additional

charge for parts and labor, or credit or refund the defective products duly returned

to Datalogic. To perform repairs, Datalogic may use new or reconditioned parts,

components, subassemblies or products that have been tested as meeting applica-

ble specifications for equivalent new material and products. Customer will allow

Datalogic to scrap all parts removed from the repaired product. The warranty

period shall extend from the date of shipment from Datalogic for the duration

published by Datalogic for the product at the time of purchase (Warranty period).

Datalogic warrants repaired hardware devices against defects in workmanship and

materials on the repaired assembly for a 90 day period starting from the date of

shipment of the repaired product from Datalogic or until the expiration of the

original warranty period, whichever is longer. Datalogic does not guarantee, and it

is not responsible for, the maintenance of, damage to, or loss of configurations,

data, and applications on the repaired units and at its sole discretion can return

the units in the “factory default” configuration or with any software or firmware

update available at the time of the repair (other than the firmware or software

installed during the manufacture of the product). Customer accepts responsibility

to maintain a back up copy of its software and data.

Warranty Claims Process

In order to obtain service under the Factory Warranty, Customer must notify Dat-

alogic of the claimed defect before the expiration of the applicable Warranty

period and obtain from Datalogic a return authorization number (RMA) for

return of the product to a designated Datalogic service center. If Datalogic deter-

mines Customer’s claim is valid, Datalogic will repair or replace product without

additional charge for parts and labor. Customer shall be responsible for packaging

and shipping the product to the designated Datalogic service center, with shipping

charges prepaid. Datalogic shall pay for the return of the product to Customer if

the shipment is to a location within the country in which the Datalogic service

center is located. Customer shall be responsible for paying all shipping charges,

duties, taxes, and any other charges for products returned to any other locations.

Failure to follow the applicable RMA policy, may result in a processing fee. Cus-

tomer shall be responsible for return shipment expenses for products which Data-

logic, at its sole discretion, determines are not defective or eligible for warranty

repair.

Warranty Exclusions

The Datalogic Factory Warranty shall not apply to:

(i) any product which has been damaged, modified, altered, repaired or

upgraded by other than Datalogic service personnel or its authorized repre-

sentatives;

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Datalogic PowerScan M8500 Spezifikationen Seite 27