Datalogic DX8200A-3010 Installationshandbuch PDF herunterladen (Seite 122)

DX8200A REFERENCE MANUAL

106

11

TROUBLESHOOTING GUIDE

Problem Suggestion

On Line Mode and Serial On Line

Mode:

the reader does not respond correctly to

the expected external signal end.

 In the Genius™ software configuration

program select the OPERATING MODES

folder and check the “Reading Phase

Timeout” parameterization.

Reading:

it is not possible to read the target

barcode (always returns No Read)

 Check synchronization of reading pulse with

object to read.

 Place barcode in the center of scan line and

run TEST MODE (selectable by Genius™ as

Operating Modes).

If you still have troubles, check the following:

 Is the reading distance within that allowed

(see reading diagrams)?

 Choose the CODE tab and enable

different code types (except

Pharmacode). LENGTH = Variable.

 Is the barcode quality sufficient?

 If you had no success, try to perform the test

using the BARCODE TEST CHART included

with the product.

 If working in PackTrack™ mode, verify that

the coordinates (in particular the Y axis) are

correct.

Communication:

the device is not transmitting anything to

the host.

 Is serial cable connected?

 Is correct wiring respected?

 If using MAIN RS232 or RS485 interface, is

the reference ground connected to proper

SGND Main Isolated (also referred to as

GND_ISO)? Be careful that it is not

completely different from GND power ground.

 If using CBX100/CBX500, be sure the RS485

termination switch is positioned to OFF.

 Are serial host settings equivalent to serial

device settings?

Communication:

data do not appear on the terminal.

 In the Genius™ program enable the DATA

COMMUNICATION SETTINGS/MAIN-

AUXILIARY PORT\DATA TX parameter.

Communication:

data transferred to the host are

incorrect, corrupted or incomplete.

 In the Genius™ program select the DATA

COMMUNICATION SETTINGS/DATA

FORMAT folder and check for HEADER,

TERMINATOR, SEPARATOR and FILL

CHAR values.

 Check the CODE FIELD LENGTH value, too.

 Are the COM port parameters correctly

assigned?

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